If it can't be fixed, it's free!*
Your computer or mobile fixed by trusted technicians at your home, business or online.

About FixNerd

FixNerd is an IT Support company based in Australia.
Our technicians are carefully selected and trusted for both their extensive experience and their top-notch customer service record.

On-Site Repair
Apart from the convenience, repairing your computers in their working environment allows us to better diagnose any issues that may result from environmental factors or your computer network. For security reasons, this is also the prime solution for many businesses.

Online Repair
Provided you have an internet connection, we can securly repair many issues online. You may find our online service to be both cheaper and of a higher quality than can be provided in a store!

If we can't fix it, it's FREE*!

We have such confidence in our team, that you don't pay a cent if we can't find a solution to a technical issue.

Are there hidden fees?
No! We don't charge extra for callouts, movement fees, same-day service or service on weekends and after business hours.




If your desktop, workstation or server is crashing, making strange noises or won't start at all, we can fix it! We work with machines from all brands running Windows, Linux or something else.


We repair all laptop issues including broken screens and keyboards. If your laptop isn't charging or powering-on, we can diagnose the cause of the issue and repair it with minimal cost and downtime.


If your Apple Mac is behaving badly, or you need to get something done, we can help you out. We can also setup new machines, sync your other Apple devices together and resolve hard disk and OS crashes.


Removal of viruses, worms, malware, scareware, spam, popup advertising, annoyances and more! Viruses can slow down your computer, steal personal information or lock-you out of your machine.


Get your system running good as new! Clean-up junk, remove unnecessary software, speed up your machine! If you need things to be even faster, we can recommend what to upgrade.


We can inspect, quote and install upgrades on your desktop and laptop computers, or replace old components with newer ones. We can also build and setup an entirely new computer for you.


We can install, configure and repair all wired and wireless networks. If you need to extend your wireless network, and get extra devices connected, we can provide you with the best solution.


If your internet or phone provider can't find a fault, and if you're still having internet or email issues, we will get you up and running again ASAP!


We can setup both wired and wireless printers, scanners, fax machines and more. Most networked devices can share printers which will save you the cost of buying another one.


If you accidentally deleted a file or partition on your hard drive or computer has crashed, turn off your machine ASAP and call us. The longer you wait, the less likely we can get your stuff back! We can help you get your data backed up offine or on the cloud (online)


Get software installed and configured with ease! No more struggling to setup your office applications, printers or scanners. We do all the hard work for you.


We love helping others learn to enjoy and use technology as much as we do. We provide one-on-one private tutoring sessions for both beginners and advanced users.


We love all things tech, and can work with many smart devices. If you have an issue with your Android, iPhone, iPad, smart TV, smart car or gaming console, call on us to help you out.


We have in-house graphic artists, web designers and software engineers! We do logos, videos, edit photos, design & deploy websites, and make apps!


The possibilities are endless. Contact us if you need anything technical and we will try to help in any way we can!

Our Customers

Who we work for

Large Corporations

We do work for large multi-national corporations - setting up POS systems, performing network diagnostics and setting up exchange email systems

Small Business

We help small business users get started and get things working smoothly - from software and email setups to maintaining existing systems, we can do what is needed

Home and Students

Home users and students need computer help too! We're ready to help you to remove those viruses, get your word processors and emails working, and speed up your machine at an affordable rate!

What our customers say

Pricing & Appointments

FixNerd charges $149 AUD for a standard on-site service

A standard service typically runs for 1 hour, but may run up to 2 hours for slow systems (at no additional charge).
Payments can be made via direct deposit or through PayPal for credit card holders.

You will have a personal appointment with a qualified technician

Your technician will be able to answer any questions and to let you know of progress. Should a technician feel that the service will need more time and/or budget, they will let you know and ask you how you want to proceed. Our appointment times are flexible, so contact us to book a technician at a time that is best for your schedule



Contact us and we'll get back to you as soon as possible.

+61 400 441 826